Direct line to InterCard.

A simple way to contact us.

Do you have questions about a debit chargeback? Just fill out the contact form including a description of your problem or comments.


Your bank sort code comprises 8 characters and identifies the bank that holds your account. You can typically find it on your ec card or bank account statement.


The process number can be found in the top right-hand corner of our reminder.

Contact us.

T: +49 800 10 444 00 (free of charge within Germany)
T: +49 89 61445 - 200